Do you need to give Chrysalis feedback or make a complaint?
We welcome feedback and encourage you to make contact. Our complaints policy is here to protect your rights and help us improve our services. We will get back to you as quickly as possible. Click here to make a complaint
Helplines, telephone counselling services for children, young people and people experiencing domestic violence.
Domestic Violence Legal Advice Line
(02) 8745 6999 or 1800 810 784.
See the Contact Us page for hours of operation and our other advice line numbers
If you are experiencing domestic violence, or know someone who is, there are many organisations who can help. Here are some useful links and helplines:
1800RESPECT – A national Line which can support victims of trauma
Women’s Legal Services NSW – Domestic Violence Advocacy Service (DVAS) – 1800 810 784 or 02 8745 6999
Immigrant Women’s Speakout Association of NSW – 02 9635 8022
RSPCA Safe Pets Program – 02 9770 7555
The RSPCA Safe Beds for Pets program provides temporary housing for pets of people who are seeking refuge from domestic violence
Domestic violence at work – provides information and support to working women experiencing domestic violence on how to stay safe at work
Victims Access Line – 1800 633 063
Provides confidential support, referral and information for victims of crime
Another Closet – services and Information on violence in gay and lesbian relationships
Mensline – a 24 hour service for men which has counsellors who are trained in dealing with male victims of domestic violence
Women’s Domestic Violence Court Advocacy Program – 1300 888 529
The Women’s Domestic Violence Court Advocacy Services (WDVCASs) provide court support, advocacy, referrals and information. Some WDVCAS have specialist workers to help Aboriginal women, or women from culturally and linguistically diverse backgrounds
Advocacy and Support Services who help you have your say
The National Disability Insurance Agency (NDIA) welcomes feedback, including complaints. We believe people have a right to speak up as it helps us to see what works, what doesn’t and where we can make improvements in our products and services.Click here
The NSW Ombudsman is an independent and impartial watchdog. Our job is to make sure that agencies we watch over fulfill their functions properly and improve their delivery of services to the public
The Intellectual Disability Rights Service (IDRS) is a specialist legal advocacy service for people with intellectual disability in New South Wales. We work with and for people with intellectual disability to exercise and advance their rights.Intellectual Disability Rights Service.Click here
Disability Advocacy NSW (DA)
DA was established in 2006 with the amalgamation of Disability Advocacy Service Hunter (DASH) and Advocacy Northwest (ANW). The service is funded to provide independent advocacy by Commonwealth Department of Social Services (DSS) and NSW Department of Family and Community Services. For more information about NSW Disability Advocacy click here
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