Feedback & Links

Do you need to give Chrysalis feedback or make a complaint?

We welcome feedback and encourage you to make contact. Our complaints policy is here to protect your rights and help us improve our services. We will get back to you as quickly as possible. Click here to make a complaint

Helplines, telephone counselling services for children, young people and people experiencing domestic violence.


Domestic Violence Legal Advice Line

 (02) 8745 6999 or 1800 810 784.
See the Contact Us page for hours of operation and our other advice line numbers

If you are experiencing domestic violence, or know someone who is, there are many organisations who can help. Here are some useful links and helplines:

  • Rape Crisis Centre/Sexual Assault Hotline – 02 9819 6565 or 1800 424 017
  • 1800RESPECT – A national Line which can support victims of trauma
  • Women’s Legal Services NSW – Domestic Violence Advocacy Service (DVAS) – 1800 810 784 or 02 8745 6999
  • Immigrant Women’s Speakout Association of NSW – 02 9635 8022
  • RSPCA Safe Pets Program – 02 9770 7555
    The RSPCA Safe Beds for Pets program provides temporary housing for pets of people who are seeking refuge from domestic violence
  • Domestic violence at work – provides information and support to working women experiencing domestic violence on how to stay safe at work
  • Victims Access Line – 1800 633 063
    Provides confidential support, referral and information for victims of crime
  • Another Closet – services and Information on violence in gay and lesbian relationships
  • Mensline – a 24 hour service for men which has counsellors who are trained in dealing with male victims of domestic violence
  • Women’s Domestic Violence Court Advocacy Program – 1300 888 529
    The Women’s Domestic Violence Court Advocacy Services (WDVCASs) provide court support, advocacy, referrals and information. Some WDVCAS have specialist workers to help Aboriginal women, or women from culturally and linguistically diverse backgrounds
  • See support & counselling numbers for more services.

Advocacy and Support Services who help you have your say


The National Disability Insurance Agency (NDIA) welcomes feedback, including complaints. We believe people have a right to speak up as it helps us to see what works, what doesn’t and where we can make improvements in our products and services. Click here 


The NSW Ombudsman is an independent and impartial watchdog. Our job is to make sure that agencies we watch over fulfill their functions properly and improve their delivery of services to the public

Click here

We are First Peoples Disability Network Australia (FPDN) – a national organisation of and for Australia’s First Peoples with disability, their families and communities. Our organisation is governed by First Peoples with lived experience of disability.Click here



The Intellectual Disability Rights Service (IDRS) is a specialist legal advocacy service for people with intellectual disability in New South Wales. We work with and for people with intellectual disability to exercise and advance their rights.Intellectual Disability Rights Service. Click here




The Office of the Children’s Guardian was established under the Children and Young Persons (Care and Protection) Act 1998 to promote the interests and rights of children and young people living in out-of-home care. Click this link 



DEAFNESS FORUM OF AUSTRALIA is the peak national body representing the interests and viewpoints of the 3.5 million Australians who are concerned with the quality of their hearing and the effects it has on their lives and the people around them.  Click this link



Disability Advocacy NSW (DA)

DA was established in 2006 with the amalgamation of Disability Advocacy Service Hunter (DASH) and Advocacy Northwest (ANW). The service is funded to provide independent advocacy by Commonwealth Department of Social Services (DSS) and NSW Department of Family and Community Services. For more information about NSW Disability Advocacy click here


Talking helps! We’re here for you.

No problem is too big or too small.
We’re here 24 hours a day, 7 days a week

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