Privacy Policy

Chrysalis Therapeutic Support Services takes your privacy seriously. Please read the following to learn more about our privacy policy.

What This Privacy Policy Covers

This policy covers how Chrysalis Therapeutic Support Services treats personal information that Chrysalis Therapeutic Support Services collects and receives, including information related to your past use of Chrysalis Therapeutic Support Services products and services. Personal information is information about you that is personally identifiable like your name, address, email address, or phone number, and that is not otherwise publicly available.

This policy does not apply to the practices of companies that Chrysalis Therapeutic Support Services does not own or control or to people that Chrysalis Therapeutic Support Services does not employ or manage.

Information Collection and Use

General

Chrysalis Therapeutic Support Services collects personal information when you register your interest with Chrysalis Therapeutic Support Services.

When you contact us we ask for information such as your name, email address, phone number, referral details etc. In some instances, we may also ask for your address.

Chrysalis Therapeutic Support Services collects information about your transactions with us and with some of our business partners, including information about your use of products and services that we offer.

Chrysalis Therapeutic Support Services automatically receives and records information on our server logs from your browser, including your IP address and the page you request.
Chrysalis Therapeutic Support Services uses information for the following general purposes: to customize the advertising and content you see, fulfil your requests for products and services, improve our services, contact you, conduct research, and provide reporting for internal use.

Information Sharing and Disclosure

Chrysalis Therapeutic Support Services does not rent, sell, or share personal information about you with other people or non-affiliated companies except to provide products or services you’ve requested, when we have your permission, or under the following circumstances:

  • We provide the information to trusted partners who work on behalf of or with Chrysalis Therapeutic Support Services under confidentiality agreements. These companies may use your personal information to help Chrysalis Therapeutic Support Services communicate with you about offers from Chrysalis Therapeutic Support Services and our marketing partners. However, these companies do not have any independent right to share this information;
  • We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims;
  • We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Chrysalis Therapeutic Support Services terms of use, or as otherwise required by law;
  • We transfer information about you if Chrysalis Therapeutic Support Services is acquired by or merged with another company. In this event, Chrysalis Therapeutic Support Services will notify you before information about you is transferred and becomes subject to a different privacy policy.

Confidentiality and Security

We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs.

Changes to this Privacy Policy

Chrysalis Therapeutic Support Services may update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified when you opted to receive more information, or by placing a prominent notice on our site.

Questions and Suggestions

If you have questions or suggestions, please contact us chrysalistherapeutics.com.au or use our Contact page online.